Travel with Confidence

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Travel with Confidence

We understand it may be difficult right now, to know when to start planning your next tour. So, we’ve created new flexible and risk-free booking policies, to provide you with the peace of mind you need to make sure you’re confident and comfortable planning for the years ahead.

The following policies apply from 1 December 2021. To qualify, all payments must be made on time as per the standard payment plan in the Terms and Conditions.

For bookings made prior to 1 December 2021, please contact your Program Specialist for more information.

WorldClass Flexibility

Program Leaders can change their group’s tour dates or destination, no questions asked. Up to 60 days prior to departure for air groups, and 45 days prior to departure for coach groups. The details:

    • No change fees, just the difference (if applicable) in the price of the new tour.
    • Travellers may transfer their spot to new participants up until 75 days prior to new departure date.
    • Additional Terms & Conditions may apply.

In case of travel interruption due to COVID-19

If within 14 days of tour departure, border closures, government regulations, or travel restrictions due to COVID-19 prevent the delivery of your tour:

    • The Program Leader can change the tour dates or destination with no fees associated.
    • The Program Leader can transfer all spots to new participants with no fees associated.
    • If WorldStrides can reschedule your tour within the next 12 months, and you choose not to proceed, standard cancellation fees as per the Terms and Conditions apply.
    • If WorldStrides is unable to reschedule your tour within the next 12 months, the following reduced cancellation fees apply per participant:
      – $795 cancellation fee for international tours
      – $395 cancellation fee for domestic air tours
      – $195 cancellation fee for domestic coach tours
    • Alternatively, to avoid all cancellation fees, your school can nominate to be issued a full credit of funds paid, applicable to any trip through 31 December 2023.
    • Additional Terms and Conditions may apply.

100% Refund Guarantee for 2022 & 2023

We want you to feel 100% confident and comfortable planning your tour, so we’ve created a policy with that in mind. 

Reserve your tour for 2022 or 2023 by 31 December 2021, with no obligation. Receive a 100% refund when you cancel for any reason.

The details:

    • Tours departing in 2022, cancel by 15 February 2022 and receive a full refund.
    • Tours departing in 2023, cancel by 30 April 2022 and receive a full refund.

To qualify, groups must be up-to-date with payments as per the standard payment plan in the Terms and Conditions.

Let’s journey forward, where safety comes first

WorldStrides has built a 50-year-old reputation for industry-leading commitment to health and safety. Our experienced team is leading the way now in innovating and evolving to make sure your next travel experience is safe, and full of all the fun we are missing right now.

WorldStrides' Promise to You

If a member of your group is diagnosed with COVID-19 while on a WorldStrides program, we will be there every step of the way, from helping to secure the necessary care, to covering the costs associated with quarantine.

We need your help too. We will ask all participants to commit to care for your fellow participants by acknowledging any symptoms you may be experiencing prior to travel. If you are sick, stay home.

A team approach to our new normal

We have assembled a cross-functional team called the Back to Travel Task Force, and we have been working to help you travel with confidence. This Task Force leverages decades of experience across our company to assess the safety of the destinations we travel to, stay abreast of openings/closings, understand new protocols and regulations from our partners, and create trainings and detailed safety plans to manage the risk associated with COVID-19. The Back to Travel group, led by Chief Experience, Health and Safety Officer Terri Morgoglione, is also informed by the Australian Government and WHO guidelines, as well as the guidance of the team at The George Washington Department of Emergency Medicine who staff our Doctors on Call program. We are also closely monitoring the evolving standards of the education community and the travel industry, and will continue to update our plans as new information on COVID-19 comes to light.

Adaptations for safety

Things continue to change, so some of the protocols detailed below may change too. They will likely differ slightly from group to group, and destination to destination, because we are committed to getting it right.

Frequently asked questions

What will flying be like?

If you are flying to your destination, each airline we work with has slightly different processes and protocols to respond to COVID-19, and we recommend you check the website of your airline for the most up-to-date information. Airlines are deep cleaning, and may be reducing the number of people on each plane, and requiring face coverings while on board. Additionally, food service on the plane is either not available or pre-packaged, and so we recommend packing a meal and snacks, particularly if you are flying around a meal time.

Will we need to wear masks?

You will need to follow any local, state, or national guidelines, and also follow any site-specific requirements for face coverings, including on the airplane and inside any cultural site or venue that requires a mask. When the group is on the bus or outside in open public areas, you may be able to make a group decision about wearing masks. For groups performing (playing musical instruments or singing), we’re actively monitoring discussions in the scientific and music education communities to develop options that are appropriate for your ensemble.

How will our group dynamics be impacted?

We may make adjustments to reduce each individual’s daily exposure to other people and allow more flexibility in meeting COVID-19-related requirements. This could include changes to keep groups from mixing if you are travelling with other schools or communities, or adjusting the size of a group. These changes will be made on a case-by-case basis and communicated in advance.

What would happen if a student has COVID-19 symptoms while on tour?

If a participant feels ill with symptoms of COVID-19 (which include fever, chills/aches, shortness of breath, coughing), our team will immediately facilitate movement of the participant to a location where they can safely be separated from others, while simultaneously engaging our Doctors on Call or a local medical facility to consult on the next steps, testing, and treatment. We would then, as required:

  • Establish and coordinate communication with the participant and the family
  • Facilitate transportation for the participant to a local medical facility
  • Coordinate quarantine arrangements for the participant, in consultation with local health authorities
  • Arrange for transportation for a family member to join the ill traveller
  • Provide guidance to the group to reduce the risk of additional exposure and coordinate testing

WorldStrides will provide the resources necessary to facilitate the recommended treatment, including an isolated, chaperoned location for the participant to recover and arrangements for a new itinerary to return home.