Resources / FAQ

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Common Questions

Who does WorldStrides work with to ensure safety?

Our internal risk and operations teams are staffed by executives with decades of experience in contingency planning. We have local on ground operators in all international locations who are available 24/7. Additionally, our team works closely monitor Smart Traveller and work with International SOS, and iJET to evaluate global conditions and advise clients when substantive issues arise.

What is the best way to carry money?

Students carrying money should be advised to keep cash in a safe place such as a money belt or wallet in a secure pocket. Where possible, it is best for travellers to carry only what they may need for the day, and secure the rest of their cash in their luggage.

For international travel, you may take a cash passport, credit card or bankcard that can be used at international ATMs. Remember to check with your credit card company or bank to make sure your card will work overseas. Travellers checks are not recommended, and not allowed for minors.

What help is available to organisers?

We make it simple and fun to start planning a group tour by providing personalised service from start to finish, guiding you through the planning, promotion and implementation. We also have teacher resources and promotional material available.

Do I need travel insurance?

We strongly recommend that all participants take out travel insurance for the duration of their trip. Through our partnership with QBE, travellers can take advantage of a policy specifically for school groups that include at least 1 teacher and eight students at specially negotiated rates. Please contact us on 1800 331 050 for a copy of our current policy, or for further information. Please note the cost of insurance is not included in your quoted program cost and can be added if required.

When is the deposit due?

In your deposit letter, we will give you a checklist of due dates and amounts. These vary depending on the destination, activities, accommodation and airline requirements. Airfare payments are normally due 45-65 days prior to departure, depending on the airline. An initial despot is required to confirm your booking. Your Tour Coordinator will send you an invoice in advance and notify you of the due date. Final payment is required 65 days prior to departure.

What happens when we’re ready to book?

Once you have received your quote and are ready to book, you will be asked to pay a deposit for each student, depending on your destination and inclusions. After the deposit is received, WorldStrides commences the booking process.

Why should I choose WorldStrides over another company?

WorldStrides has over 50 years of experience navigating students safely across the globe and helping them learn as much as possible on the way. We know what our clients need, and we deliver it at the best price. Our outstanding service and attention to detail ensures nothing is overlooked and everything is as expected, or better, when you arrive at your destination.

We were founded by educators, so you know that every step of the way we are thinking about how aspects of the tour can benefit your education and your personal and professional development.

We listen to your needs and design each itinerary to complement curriculum, providing a great opportunity for enhanced learning outside of the classroom.

Our top priority is safety and security, and we have offices worldwide so that you feel supported wherever you are, including 24/7 emergency contact.

Our global connections ensure you receive excellent service whatever the destination, and our local knowledge provides you with great tips on how to make your tour run smoothly.

We work with a budget set by your group leader to make sure that our tours are affordable. WorldStrides is backed by the financial strength of The Carlyle Group, Charlesbank Capital Partners, and Silverhawk Capital Partners so you can feel financially protected.