Your safety is our priority
Safety monitoring
Our team partners with Exlog, an international private security company, and carefully monitors the updates and travel recommendations issued by the Department of Foreign Affairs and Trade’s Smart Traveller, along with the State Department and the Centre for Disease Control and Prevention (CDC) to inform our decisions concerning the safety of our participants.
Extensive preparation
We conduct thorough research and receive regular alerts about all of our destinations in order to maintain a high standard of global awareness and we proactively share all important information about your destination with you prior to departure.
Local support
Our network of support spans the globe, meaning you have on-the-ground help when you need it. From natural disasters to unexpected illnesses and everything in between, our team is on standby for you around the clock.
Worldwide network
We have more than 70 offices worldwide to further enhance our safety capabilities. Our local staff and local partnerships help to get real-time information that’s key to our planning and response.
We've got you covered
The key to travelling safely is thorough preparation and we’ve had over 55 years to hone our approach. Our health and safety protocols are continually evolving to meet the needs of our changing world.
WorldAssist
Our emergency response command centre is staffed 24/7 by our specially trained team members to help with any unexpected situations that may arise while you’re travelling.
Doctors on Call
Our exclusive relationship with The George Washington University Medical Faculty Associates provides 24/7 access to medical care for all travelling participants. Through telehealth consultation, medical professionals are available to evaluate health related concerns and make recommendations for treatment accordingly.
AXA Behavioral Health
Our relationship with AXA Behavioral Health provides travelling participants telehealth access to a mental health professional from anywhere in the world.
Extensive emergency protocols
Our emergency manual contains detailed protocols for addressing a variety of emergency situations and all of our on-site team members receive extensive training in how to implement these plans.
On-program emergency contact numbers
Our WorldAssist team is available 24/7/365 to support our travellers. Please call WorldAssist only if you are experiencing an emergency on a program that is currently travelling.
1800 331 050
Within Australia and dial 2
+ 1 703 933 6143
Outside of US and Canada
+ 1 800 999 4542
Within US and Canada
"The itinerary was carefully tailored to meet our educational goals while also including exciting cultural experiences. Safety was clearly a top priority, with thorough planning, risk assessments, and well-organised daily logistics. Most importantly, WorldStrides listened closely to our requests and adjusted the program to suit our needs perfectly. The trip ran smoothly and exceeded our expectations in every way."
Lee Knight, St Stanislaus' College, Japan Tour